Privacy Policy
Effective Date: February 10, 2025

At Shine Gemm, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, shinegemm.com, and our services. By using our website or providing us with your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information from you when you visit our website or interact with our services:

Personal Information:

  • Your name, email address, phone number, mailing address, payment information, and any other data you provide when you make a purchase or contact us.

Non-Personal Information:

  • Your IP address, browser type, device type, and information about how you interact with our website (e.g., pages visited, time spent on the site). This information is collected using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and Fulfill Orders: To process your orders, provide customer support, and deliver products to your address.
  • Improve Our Website and Services: To enhance your user experience and improve the functionality of our website based on how users interact with it.
  • Send Promotional Communications: If you opt-in to receive marketing emails, we will send you updates, promotions, and offers about our products and services. You can opt out of receiving marketing emails at any time by following the unsubscribe link in the emails.
  • For Legal Compliance: To comply with applicable laws and regulations, and protect the security of our website and services.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience and provide personalized content.

  • Cookies are small text files stored on your device to help us recognize you, remember your preferences, and track how you use our site.
  • You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

  • Encryption
  • Secure servers
  • Other technologies to ensure data is handled securely

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: Third-party providers assisting with payment processing, shipping, and email marketing. These providers must protect your information and use it only for the intended purpose.
  • Legal Compliance: Disclosure may occur if required by law, such as in response to a subpoena or court order.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may transfer to the new owner as part of the transaction.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Update or correct inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to legal and business requirements.
  • Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the “unsubscribe” link in emails or contacting us directly.
  • Data Portability: Request a copy of your personal information in a structured, commonly used format.

To exercise these rights, contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. These external sites are not operated by us, and we are not responsible for their privacy practices. Review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover a child under 13 has provided information, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: contact@shinegemm.com
  • Phone: (616) 891-5862
  • Address: 5248 Swanwood St SE #43, Caledonia, Michigan (MI), 49316, United States
  • Website: shinegemm.com