Payment Policy

Effective Date: February 10, 2025

At Shine Gemm, we aim to offer secure and flexible payment options to ensure a smooth shopping experience.

1. Accepted Payment Methods

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: A secure payment method that allows you to use your PayPal balance or linked payment methods.
  • Other Options: Additional payment methods may be available at checkout depending on your region.

2. Payment Processing

  • All payments are processed securely at the time of purchase.
  • If there are any issues with your payment, your order may be delayed or canceled.

3. Currency

  • All transactions are processed in U.S. dollars (USD). If you are using a foreign currency, conversion fees may apply as determined by your bank or payment provider.

4. Taxes and Fees

  • Applicable sales taxes will be calculated based on your shipping address and displayed during checkout.
  • For international orders, additional customs duties, taxes, or fees may be required upon delivery and are the responsibility of the recipient.

5. Payment Authorization

  • By completing a purchase, you authorize Shine Gemm to charge the payment method provided for the total amount, including applicable taxes and shipping fees.

6. Payment Issues

  • If your payment is declined, we will notify you and request an alternative payment method.
  • Orders will not be processed until payment is successfully authorized.

7. Refunds

  • Refunds for returns or order cancellations will be issued to the original payment method. Processing times may vary based on your payment provider.

For any questions or concerns regarding shipping or payment, please contact us: